ACE stands for Accredited Communication Expert. The ACE Communication Certification is a designation earned by completing a professional development program focusing on improving interpersonal communication, leadership, and public speaking skills.
Who is ACE designed for?
This certification is designed for people who are industry leaders, entrepreneurs, management, and executive level professionals, who want a professional certification and validation
What are the topics of the ACE Communication Certification?
ACE focuses on the four most important dynamics of engagement and influence when leading teams, managing teams, and adapting to teams:
Leadership
Adapting Influence, Emotional intelligence, and Communication Diversity
Communication
Increasing Listening, Clarifying Understanding, Developing Rapport
Conflict Resolution
Reducing Defensiveness, Corrections, Responding, Ethics, and Accountability
Presentation Skills
Public Speaking, Sales Pitches, and Executive Presentations
What are the learning objectives of the ACE Communication Certification?
Training Day
1
of 12
Leadership
Review L.E.A.D. personality assessments.
Clarify Laid back, Energetic, Analytical, and Direct styles.
Understand each style’s communication do’s and don’ts.
Training Day
2
of 12
Leadership
Discover each style’s E.G.O. (Emotions, Goals, and Obstacles)
Adapt to each type’s strengths and weaknesses.
Recognize the L.E.A.D. styles.
Training Day
3
of 12
Communication
Identify how to influence the most challenging style for each
Role play practice for real time coaching and modification.
Access each person’s listening aptitude.
Training Day
4
of 12
Communication
Measure verbal vs nonverbal listening skills.
Learn the three dynamics of impacting effective communication.
Set individual listening goals to achieve at conclusion of training.
Training Day
5
of 12
Communication
Reduce miscommunication using five strategies of questions.
Engage in conversations by demonstrating effective listening.
Build rapport by continuing the conversational flow.
Training Day
6
of 12
Conflict Resolution
Stop misunderstandings and establish clarity from ambiguity.
Separate quantifiable statements from emotions.
Find alternatives to the words that can be defensive.
Training Day
7
of 12
Conflict Resolution
Learn the significance of nonverbal communication.
Control discussions using five types of situational responses.
Get repeated positive behavior.
Training Day
8
of 12
Conflict Resolution
Correct others with clarity and accountability.
Gain clarity from vague responses to resolve issues.
Reduce tension by showing a receptive demeanor.
Training Day
9
of 12
Presentation Skills
Develop and maintain presentation confidence.
Structure your message to increase clarity.
Establish your purpose to address significance.
Training Day
10
of 12
Presentation Skills
Avoid the nonverbal messages hurting your presentations
Engage audiences using four attention retention techniques
Adapt to the four audience types to maintain interest.
Training Day
11
of 12
Presentation Skills
Identify how to connect with your audience to build trust
Learn how to prepare to be your presentation best.
Finalize your personalized professional development content to be presented.
Training Day
12
of 12
Final Day – In Person
Welcome - ACE Communication Cohort / Class.
Deliver customized presentations with topics and implementation objectives.
Certify each participant as an official, Vincit Accredited Communication Expert.
What materials are included?
Lead Out Loud
– book authored by Vincent Phipps in printed and digital format
Assessment
– personalized aptitude profile customized to each participant
Workbooks
– provided by Communication VIP to all attendees
Evaluations
– compiled and analyzed for current trends and continual modifications
Email reminders
– accountability reinforcers to increase content retention throughout the training
